About These Courses
Get every salesperson selling more right away with JVTN® - from your newest salesperson to your most experienced. We cover the sales process from the greeting to heading inside to work the deal, handling price, closing & handling objections, plus advanced courses on closing, objections and negotiation. Training sales tracks also provide a continuous retention process with courses on follow up, prospecting, internet & phone leads and more...As salespeople learn new selling skills online with JVTN®, then practice what they learn - they will master each skill and see an improvement in their paychecks! Check out these course outlines...
Course Outline
- ‘Fast Start’ To More Sales
- NEW: Fast Start To Sell More Cars (25 Chapters)
- A message to you from Joe...
- Are you ready to make the big bucks?
- You've got a ton of opportunity in this business!
- Let's calculate your income potential
- 5 traps that will trip you up
- Part 1: What you need to know about today's new buyers
- Part 2: What you need to know about today's new buyers
- Part 3: What you need to know about today's new buyers
- Part 4: What you need to know about today's new buyers
- How to be a 'pro' in sales
- The 4 secrets to your success in sales
- High vs. Low closing ratios
- Part 1: How to 'ask' your way to more sales
- Part 2: How to 'ask' your way to more sales
- Your First Impression & Greeting
- How to Build Rapport & Investigate
- How to Present & Demonstrate
- Your Service Walk & Evidence Manual
- How to bypass 'price' on the lot
- Closing Part 1: Assumptive, summary, sold line & action closes
- Closing Part 2: "I need to think it over," CRIC, rephrase to budget
- Closing Part 3: “Seriously now” & what to do if you can't close
- If you're not with a customer, do this...
- The choice you have to make now...
- Are you ready to start making more money?
- The ‘New’ Road To The Sale (22 Chapters)
- Make Selling Easy With The New Basics
- Your First 20 Minutes – A Controlled Wander-Around
- Start Your Sale Off Right With A Great First Impression
- Completely Eliminate “Just Looking” With This Greeting
- Want Easier Customers? Build Rapport Fast
- Hot Buttons – Find Them & Push Them
- Short On Cars? Expand Your Inventory With This Easy Question
- Want Easier Sales? Cheat: Do This To Sell Service & Your Dealership
- Why Buy From Us? Cheat Again: Be Prepared With Proof
- Common Problem: Are You Listening To Customers Or Just Waiting To Talk?
- Trainer Q&A: Wander-Around
- 3 Steps To A ‘Good’ Demonstration
- Why ‘Good’ Demonstrations Equal More Sales With Higher Gross
- Follow These Rules On A Demonstration & You’ll Close More Sales
- Target Your Presentations And Push Their Hot Buttons
- Trainer Q&A: Demonstrations
- Your Closing Sequence Starts At The End Of Your Demo
- The 100-Yard Assumptive Sold Line Close
- Action Closes: Turn “I’m thinking about buying” Into “I’m buying now”
- Wrap It Up With This Final Closing Question & Start Your Paperwork
- Trainer Q&A: Closing
- Why It’s So Easy To Earn $100,000+ When You Sell With The New Basics
- Ask Your Way To More Sales (11 Chapters)
- Your 3 Most Important Questions
- Why You Need To Ask Either / Or Questions
- When Should You Use Open-Ended Questions?
- To Hear “Yes” More Often – Use This Question
- Build The Sale Using These Questions
- Trainer Q&A
- How To Get Their Buy-in Faster
- Turn Questions Into Commitments To Buy Now!
- Build Value Fast To Set Up Your Closing Question
- How You Put It All Together To Make More Sales
- Trainer Q&A
- How To Handle “Price” In Every Situation (16 Chapters)
- Intro by Joe Verde
- A Simple Solution To ‘Price’ With Today’s Value-Driven Buyers
- What Is Your Experience With Price?
- Facts About Price & Today’s Buyer
- Most Common Mistakes Salespeople Make With Price
- 4 Easy Rules With Price To Make More Sales
- What’s The Difference? Price Questions – Concerns – Objections
- How Do Kitchen Table Budgets Affect Price?
- Does The Buying Process Override Cheap Pricing?
- If You Can Learn 3 Questions – You Can Handle Price
- Your Three Goals: Bypass – Rephrase – Refocus
- Bypass Price When You’re On The Lot
- Rephrase Price When You’re Closing
- Refocus Price When You’re Negotiating
- Increase Your Unit Sales – Make More Money – Have More Fun
- Trainer Q&A: Course Wrap up “Price”
- Skills You Need To Sell A Car To Your Next Customer (18 Chapters)
- Selling More To Today's Buyers
- Use These Facts To Sell More Cars Every Month
- Why The New Basics Selling Process Is Critical With Buyers Today
- How To Use Their ‘Kitchen Table Budget’ To Help You Close More Sales
- How To Work With Buyers Today To Deliver More Vehicles
- Trainer Q&A
- 2 Common Problems With Product Knowledge That Cost You Sales
- To Sell More – Turn ‘Hot Button’ Features Into Advantages & Benefits
- How To Use Your Inventory To Sell More Units Every Month
- 3 Questions You Have To Master To Earn $100,000+ Selling Cars
- How To Create Urgency To Sell More & Keep The Gross Intact
- Understanding The Difference Between Price: Questions – Concerns – Objections
- Dealing With Price Questions & Objections With Today’s Buyer
- When – Where – How To Demonstrate & Present To Today’s Buyer
- Use The New Basics To Close The Sale The Easy Way
- How To Turn What You Learn In Class & Online Into Skills You Can Use Every Day
- To Double Your Sales Just Follow The 20-20-20 Rule Every Day
- Trainer Q&A
- Advanced Selling & Closing
- The Key To Closing ( 13 Chapters )
- Sell A Car Today, Every Day
- Play Your Best Odds With Today's Buyer
- What Is Closing? What's The Best Question? When Should You Close?
- Trainer Q&A: About The Basics Of Closing
- Why Most Salespeople Can't Close
- The New Basics – Your Wander Around, Step 1
- Trainer Q&A: Your Wander Around, Step 1
- The New Basics – Your Demonstration & Presentation, Steps 2, 3 & 4
- Trainer Q&A: Value-Building, Steps 2, 3 & 4
- Start Closing Right Now With Every Customer, Every Time In Step 5
- Firm Up Your Commitments With These Two Closes In Steps 6 & 7
- Wrap It Up With This Final Closing Question In Step 8
- Trainer Q&A: Closing, Steps 5, 6, 7 & 8
- The Key To Handling Objections ( 15 Chapters )
- Understanding Objections
- What's The Difference? Questions – Concerns – Objections
- The Only Two Types Of Objections You'll Get
- Kitchen Table Budget: What's A KTB & Why Should You Care?
- How To Control Price On The Lot With Just One Question
- Trainer Q&A: Bypassing Objections
- Add Urgency & Deliver More Units
- Trainer Q&A: Urgency & Fear Of Loss Help You Sell
- Two Easy Closes For Their First Buying Objection
- Summarize Why They Want It And Close The Sale
- Trainer Q&A: Closing Step-By-Step
- If You Still Have An Objection – Then CRIC It!
- Trainer Q&A: CRIC
- Still Can't Close It? Try The 2-Step ... 1-Step ... No-Step
- Are They Still Going To Leave? Let Ben Franklin Help You Close It
- The 20 Most Effective Closes ( 25 Chapters )
- To Close More – Understand The Closing Process
- Learn These 3 Questions – They're The Foundation Of Closing
- Bypass Price On The Lot – To Close On Value With Higher Gross
- The New Basics: Steps 1-4 Set Up A Perfect Closing Process
- The New Basics: Steps 5-8 Close The Sale On The Spot
- “Seriously Now!” – ‘Agree & Close' – ‘Summary' Close – Your First 3 Closes
- ‘C R I C' – If You Still Have Objections
- 2-Step, 1-Step, Zero-Step – Shortcuts To ‘C R I C'
- ‘Ben Franklin' Close To Close More Sales
- Trainer Q&A: 5 Closes
- Turn Multiple Objections Into One Objection & Close Again
- Reduce The Objection To The Minor Point & Close
- ‘Apology' Close – When & How To Apologize And Close
- ‘Conditional' Close – When They Explain Why They Aren't Buying Today
- Turn “We'll Come Back Later” Into A Delivery Now
- Use The ‘New Car / Trade-In' Close When You Hear This Objection
- Use The ‘Quality Car' Close When They “Aren't In A Hurry To Buy”
- The ‘One Thing' Close – When You're Losing It, Use This
- Use The ‘Group' Close When You Need Help
- Use The ‘Lost Key' Close To Sell It Now
- Use The ‘If You Were Me' Close – When You're Stuck
- How To Close On ‘Price' When All Else Fails
- Use The ‘Lost Sale' Close – To Close More Sales
- Trainer Q&A: Wrap Up
- “Seriously Now!” Close More Sales The Easy Way
- The Key To Successful Negotiation ( 9 Chapters )
- Working Deals For More Sales & Maximum Gross Profit
- You’re At Your Desk With A Commitment
- The Difference Between Closing & Negotiating
- A Dozen Rules For Maximum Gross Negotiations (1-6)
- A Dozen Rules For Maximum Gross Negotiations (7-12)
- Effective Terms & Phrases To Sell More & Maximize Gross (1-6)
- Effective Terms & Phrases To Sell More & Maximize Gross (7-15)
- Creating Urgency Throughout The Sale To Deliver More Units
- Trainer Q & A On Negotiations
- Closing In The Negotiation ( 21 Chapters )
- You Are “This Close” To Delivering A Vehicle – Now Just Close The Sale
- When You Get An Objection, ‘Agree With Them & Close'
- Reduce Every BIG Objection To ‘The Ridiculous'
- After You ‘Reduce It To The Ridiculous' Add A Hook (Pt1)
- After You ‘Reduce It To The Ridiculous' Add A Hook (Pt2)
- Never Try To Split The Difference – Use The ‘Uneven Split' Instead
- When & How To Use The ‘Gas Savings' Close Correctly
- When & How To Use The ‘Maintenance' Close Correctly
- Use The ‘Split Payment' Close For That Last Nudge You Need On Payment Or Price
- Gas Saving + Maintenance + Split Payment = ‘Bottom Line' Close
- Trainer Q&A
- Closing On “The Book/Internet said my trade was worth”
- Use The ‘Hope To' Close On Trade Value Objections
- Use the ‘New Car / Trade In' Close When They Want To Wait
- Add A ‘Removable Objection' To Every Negotiation To Create An Easy ‘Win'
- Use The ‘Quality Car' Close To Add Urgency To Trade Now
- Use The ‘Long Term Savings' Close For Those Easy Bumps
- Use ‘Time is Money' To Stop The Shopper & Close The Sale Now
- Anytime You Want To Improve The Gross, Just Add The ‘Last Bump' Close
- Trainer Q&A
- Why Closing In The Negotiation Is So Easy
- Transition To Finance The Right Way ( 5 Chapters )
- Finance: The Last Step Before Your Delivery
- Make Your Deals Bulletproof Before They Go To Finance
- How – When – Where To Introduce Your Customer To Finance
- Transition Out Of Finance & Set Up Long Term Retention
- Trainer Q&A: Wrap Up
- The Right Way To Deliver Vehicles To Retain Customers ( 7 Chapters )
- What's Your Goal In The Delivery?
- Do Your Prep Work While They're In Finance
- Quick Guide To A Great Delivery & Future Sales
- Schedule A ‘Quick Check' Service Appointment Before They Leave
- How To Make A Second Sale Right Now 10% Of The Time
- How To Ask For Referrals & Build Your Business Fast
- Trainer Q&A: Wrap Up
- Sell More CPO & Pre-Owned Vehicles Every Month ( 21 Chapters )
- Joe Verde: Why The Selling Process Is Even More Critical When You're Selling Used & Pre-Owned Vehicles
- Selling Used Cars Is Definitely Different Than Selling New Vehicles & Here's Why
- Give You & Your Market A Quick Test On Selling More Used Cars
- Who Is Your Used Car / Pre-Owned Buyer Today?
- Understand Their ‘Kitchen Table Budget' & You'll Sell More Units With Higher Gross
- What's Your REAL POTENTIAL Selling Pre-Owned Vehicles Today?
- 15 Benefits Of Selling Pre-Owned Vehicles
- The 10 Biggest Mistakes Salespeople Make Selling Used / Pre-Owned / Certified Vehicles
- How The Joe Verde Selling Process Helps You Improve Your Sales & Income Immediately
- Your 1st 20 Minutes With Every Customer Are Critical
- Your 1st 60 Seconds Will Make Or Break Almost Every Sale
- Selling Is A Process & It's Time To Make Friends
- Now Find Out EXACTLY Why They Want The Vehicle & How They'll Use It
- Wish You Had More Units In Inventory That They Want? Just Ask These Questions & Triple Your Options
- 3 Secrets To Easier Sales & Higher Gross Profit
- Now It's Time To Make The Car The STAR & SELL IT!
- Where's The Best Place To Close The Sale?
- Joe's 4-Step Closing Process Will Turn ‘Thinkers' Into ‘Buyers' On The Spot
- Now Wrap It Up & Then Finish It Off With This Critical Final Question
- When They Say ‘No' – These Words Will Change Their Mind Fast
- Trainer Q&A: Answers Your Questions About Selling Pre-Owned Vehicles In Today's Market
- EVENTS - Sell More Units Before, During & After All Of Your Events (25 Chapters)
- Course Introduction With Joe
- How To Maximize Your Event Opportunities
- You Have 3 Event Goals
- Quick Facts About Buyers
- Common Questions
- Trainer Q&A On Stats & Common Questions
- Biggest ‘Event’ Mistakes Salespeople Make
- Guarantee A Successful Event
- Drive More Traffic Asking For YOU
- Trainer Q&A On Pre-Event Activities
- Sell More Vehicles During The Event
- Your Critical 1st Step To Sell More
- Build Value With A “Targeted” Presentation & Demo To The Customer
- Trainer Q&A On Why Value Is So Critical (Using Steps 1 to 4)
- Where & How To Close
- Close NOW To Deliver More Units
- Action Closes Turn ‘Thinking‘ Into ‘Buying’
- Wrap It Up & Start Your Paperwork
- Trainer Q&A On The Closing Process
- Use These Facts To Beat The Competition
- Turn A Lost Sale Into A Delivery
- Start Your Follow Up Immediately
- Three Contacts = More Sales
- And One More Thing
- Trainer Q&A To Answer Your Questions
- Building Your Business
- Turn 30-50% Of Unsold Customers Into Be-Backs & Deliveries ( 14 Chapters )
- You've Done 80% Of The Work – Now Make It Pay Off
- A Few Quick Questions About Your Customers
- Use These Facts To Beat The Competition, Hands-Down
- Just How Important Is Unsold Follow Up To Your Income?
- What Is An Unsold Prospect & Why Does Follow Up Work?
- Why Most Salespeople Don't Double Their Income
- Trainer Q&A
- Why 90% Of Your Competition Can't Compete
- Your First 3 Steps After They Leave The Dealership
- 3 Calls – 3 Days – 3 Reasons
- Want More Be-Backs? Do This...
- Fill Your Appointment Board With Be-Backs
- They're Back: Deliver It Now!
- Trainer Q&A
- Double Your Show Ratio On Incoming Sales Calls & INTERNET LEADS ( 27 Chapters )
- Joe Verde: When You Master Incoming Calls – You'll Sell More & Earn More
- Four Quick Rules For Your Incoming Sales Calls
- How Do Your Phone Skills Control Your Success In Sales?
- Sell Cars On The Lot – Sell Appointments On The Phone
- How Many Sales Calls Do You Really Get Each Month?
- The Facts About Incoming Calls & Your Potential
- Trainer Q&A: Answers To Your Questions From Chapters 1-6
- What Are The Biggest Mistakes Made On Calls That Cost Salespeople Money?
- To Sell More – You Need A Phone Process & These Skills
- Positive Words Sell – Some Words Cost You Sales
- If You Know When & How To Use This Question – You'll Sell More
- What's Their Purpose & When Should You Use Open-Ended Questions?
- Use This Question To “Confirm Benefits” & Close The Sale
- Wish You Had More Inventory? No Problem – Just Use This Question
- Move The Focus From Your Car To Their Trade & Close More Appointments
- Trainer Q&A: Answers To Your Questions From Chapters 8-15
- Six Easy Steps To Turn Incoming Sales Calls Into Appointments That Show
- Say These Words & More People Will Come In Asking For You
- What Should You Do Right After The Call?
- Common Questions From Salespeople On Closing On The Appointment
- Follow These Two Steps & Get 95% Contact Info From Your Callers
- Trainer Q&A: Answers To Your Questions From Chapters 17-21
- But What About The Tough Phone Prospects?
- Quickly Handle Your Most Common Phone Questions & Objections
- To Control The Call Just Learn Your ABCs
- Now Bring It All Together & Sell More
- Trainer Q&A: How To Best Prepare For Those Incoming Call Opportunities
- Retain 75% Of Your Sold Customers ( 11 Chapters )
- Intro By Joe Verde
- Introduction To Sold Customer Retention
- Facts / Stats
- Why Should I Care About Retention?
- Trainer Q & A: 10 Reasons Retention Will Double Your Income
- Four Steps To Retention
- What Is ‘Your' Goal On The Delivery?
- Initial After-Sale Follow Up (Overview)
- Trainer Q & A: After-Sale Follow Up Process
- Your Master List: To Guarantee Your Future Sales
- Trainer Q & A: Your Master List Is Your Pipeline Of Future Sales
- Get 5 Appointments Every Day With Prospecting ( 15 Chapters )
- Intro By Joe Verde
- Introduction To Prospecting For New Business
- 10 Facts About Prospecting To Increase Sales
- What is Prospecting?
- (Part 1) Contacting Previous Customers
- (Part 2) Contacting Customers In Service
- (Part 3) Contacting Orphan Owners & Others
- Trainer Q & A: Your Best Prospect To Work With
- 5 Questions To Get A Referral Every Time
- How To Ask Previous Customers For A Referral
- How To Ask Service Customers For A Referral
- How To Ask Orphan Owners & Others For A Referral
- Trainer Q & A: What To Say To A Referral
- Your Master List: How To Guarantee Your Future Sales
- Trainer Q & A: Your Master List Is Your Pipeline Of Future Sales
- “PRO” Corner
- GOALS: The Secrets To Setting & Reaching Sales Goals ( 23 Chapters )
- Joe Verde Introduction
- Are You Ready!
- Common Questions About Goal Setting
- The Facts About Success & Goal Setting
- Common Mistakes Setting Goals
- Trainer Q&A: Common Questions
- Key Words In Goal Setting
- Result Goals v. Activity Goals
- Goal Setting Time Frames
- Trainer Q&A: Goal Setting Time Frames
- The Ten Steps To Becoming A Goal Setter...
- Trainer Q&A: Ten Steps To Goal Setting
- Why Do I Need To Track?
- What Should I Track?
- What Are The Steps To Tracking?
- Trainer Q&A: Why Tracking Is So Important
- Why Use Current Averages?
- Forecasting & Projections
- A Picture Is Worth A Thousand Words
- Trainer Q&A: Current Average, Forecasting & Charting
- Understanding The Math On How To Raise Your Current Average
- What's Your Vision? What Are You Trying To Accomplish?
- Trainer Q&A: Vision & Bonus Section
- POTENTIAL: Earn $100,000+ Every Year Selling Cars ( 9 Chapters )
- To Sell More – Understand Your Market
- Your Checklist: Which Skills Can You Improve To Sell More?
- Double Your Sales With Your Current Floor Traffic
- Increase Your Sales 67% With Unsold Customers
- Triple The Sales You're Making Now To Incoming Sales Calls
- Double Your Sales With Easy Daily Prospecting
- Raise The Gross On Every Sale You Make
- Hit The Big Time: Make An Extra $196K Every Year
- Trainer Q&A
- Create Win-Win Negotiations For More Sales ( 10 Chapters )
- Welcome From Joe
- Time Is Money
- Long Term Savings
- New Vehicle vs. Trade-In
- Gas Savings Close
- Reduce To The Ridiculous
- Odd-Ball Split
- If You Were Me
- Lost Sale Close
- The Apology Close
- Understanding Buyers Today ( 8 Chapters )
- Introduction
- Floor Traffic Part 1
- Floor Traffic Part 2
- Floor Traffic Part 3
- Upside Down & Tech Savvy Buyers
- Steps To Get Committed Buyers
- Selling Used Cars
- Working Deals
- Easy Customers – Easy Sales – Higher Gross ( 7 Chapters )
- How can I increase my closing ratio fast?
- Where is the pot of gold in my dealership?
- What's the quick & easy way to get referrals?
- How can I get more people on the lot asking for ‘me'?
- Why prospecting and follow up matter to ‘you'!
- How do I make sure people buy from me next time?
- How to turn a prospect into a friend
- Set Better Goals – Sell More Cars ( 6 Chapters )
- A Dream With A Deadline
- Why Do Goal Setters Earn More Money?
- What Is A Realistic Goal?
- What Mistakes Do Salespeople Make Setting Goals?
- Why Should You Make A “Never-Ending” Goal List?
- The Final Step To Reach My Goals
- Will You Plan Your Day or Waste Your Day ( 9 Chapters )
- How do I get organized so I can sell more?
- A few simple habits that will explode your earnings!
- Who are the best people to call?
- What is the most important hour of my day?
- Find out how to improve in sales
- Three ways to increase your sales
- How to track and set record sales
- What story do my numbers tell me?
- How to control your success
- Meetings On Demand
- What Can I Do To Sell More & Earn More? ( 79 Chapters )
- How To Use Incentives & Rebates
- What Should I Do At Work Each Day?
- Can You Control The Sales Process?
- 3 Steps to Growth
- What's The Best Way To Get Their Name?
- Ben Franklin Close
- Quick Tips On Reaching Goals
- Hot Tips To Sell More During Holidays
- I'm New – What Should I Do?
- Which Is Best: A Service Walk Or A Service Presentation?
- What Are The Key Points Of Leasing?
- What Should I Focus On?
- What Does "L.A.S.T." Mean?
- What Do You Mean "What Would You Do If You Were The Dealer"?
- Is 1/2 Of Something Really Better Than All Of Nothing?
- Is There An Easy Way To Sell From Stock?
- Where Do I Miss The Most Opportunities To Sell More?
- Is There An Easy Way To Build Rapport With Everyone?
- There Are So Many Skills You Need – How Do I 'Master' Selling?
- How Can I Manage My Activites More Effectively?
- Is There A Way To Prevent Buyer's Remorse?
- What Are The Biggest Mistakes Salesepeople Make With Product Knowledge?
- You Said There Are Rules To An Effective Demonstration – What Rules?
- How Can I Get Their Kids To Help Me Sell to Mom And Dad?
- What's The Best Way To Handle Their Trade-In When It Comes Up?
- What Are Some "Bad Luck" Things I Say That Cost Me Deals?
- Is There A Quick Question That Makes Them Want The Car More?
- Is This About Me?
- It's Slow – Should I Get A Part-Time Job?
- How Do Some Salespeople Make The Big Bucks?
- Should I Change Dealerships Now And Then Or Stay In One Place?
- Should I Focus On Walk-In Customers Or Repeat Customers?
- What's The Quickest Way To Lose Sales?
- When Is It Better To Turn It?
- Who's My Competition?
- Should I Try To Focus On Selling The Vehicles I Like Most?
- What Do You Mean When You Say "Nothing Bad Happens"?
- What Can I Do To Guarantee My Long Term Success In This Business?
- How Can I Get Them More Excited About Wanting The Car?
- How Can I Find My Prospect's Hot Buttons?
- Should You Use "And" or "But"?
- Who Is Clark?
- You Say "Triple Your Sales" – But Is That Really Possible?
- Business As Usual?
- Who Is The Decision Maker?
- It Is Rocket Science!
- Positive Or Negative?
- What 99% Said
- What Do You Mean ... "100 = 57"?
- Aren't Most Customers Pretty Tough In Real Life?
- Who Is Really Buying?
- What Do You Mean "Speed Kills Selling"?
- How Can I Use Goals To Develop Better Habits?
- How High Can You Jump?
- What Do You Mean "Sell On Your Feet"?
- What Are The "30 Car Accounts" You Refer To?
- Can You Explain The Buying Process?
- 'Good' Vs. Being 'Prepared' – Doesn't Being Good Mean You're Prepared?
- What Is A "Master List" And How Do You Use It?
- What Is The Most Productive Thing I Can Do To Sell More?
- Do You Ever Get A 2nd Chance To Make A Good 1st Impression?
- What Can I Talk About With A Customer?
- What Do I Do Right After The Greeting?
- How Do Some Top Salespeople Work 8 to 5 – Isn't It 'Ding to Dong' Everywhere?
- Does The Process Change Based On Who You're With?
- What Do You Do When You're Already The Best?
- Retention Means Future Sales
- Can't You Skip Some Steps In Real Life?
- If They Came To Buy – How Come They Don't?
- How Important Is Training?
- When Should We Use 'Open' End Questions?
- How Can I Control The Selling Process?
- How Can I Close The Sale "One Question At A Time"?
- What Do You Mean By "The Big Bucks Are In The Small Details"?
- 1st Impressions
- Why A 1st Impression Matters
- Ted
- When Do You Stop Building Rapport?
- Do I Need A Custom Presentation?
- What Are The BEST Ways To Close The Sale? ( 21 Chapters )
- Let Ben Franklin Close Your Sale
- Quick & Easy Either / Or Closes
- How To Isolate Any Objection To Close The Sale
- How To Close 'Bad' Bob
- How To Use The Maintenance Close
- How To Use The Gas Savings Close
- How To Turn "We're just looking" Into A Delivery
- When To Use An Assumptive Close
- How To Use The “New Car Vs. Trade In” Close
- How The “Long Term Savings” Close Works
- The 5-Step Close For “I'll Think It Over”
- How & When To Use The “Summary” Close
- Rephrase “Price” Objections To Raise Your Gross
- It's Time To Call Their Bluff
- Handling Your Toughest Price Customer
- 7 Steps To More Sales
- Closing Is A Process – Not A Question
- Justifying
- Don't Fear "NO"
- Technique
- Close It Now – Price Is Not The Issue
- Is There An Easy Way To Follow Up & Prospect? ( 5 Chapters )
- How To Work Lease Returns For More Sales
- Follow Up: What's My First Step?
- Phone Skills Control 90% Of Your Success
- Who Do Your Friends Buy Their Vehicles From?
- Easy Or Tough? It's Your Choice!
- How Can I Deliver More Of The Deals I Write Up? ( 5 Chapters )
- How To Use A Credit App To Sell More
- Negotiation Power Tips
- How To Take A Customer Statement
- Same Time-Better Results
- Get The Edge In Negotiating
- Joe's Classics
- Double Your Income In 90 Days ( 8 Chapters )
- Session 1 - Introduction
- Session 2 - The Secrets To Success
- Session 3 - Getting You Organized
- Session 4 - How To Set And Reach Goals
- Session 5 - Fundamentals Of Selling
- Session 6 - Working With People
- Session 7 - Your Pre-Presentation Steps
- Session 8 - Your Presentation Steps
- Close The Sale – Overcome Objections – Stay Off Price ( 12 Chapters )
- Session 1 - Introduction
- Session 2 - About Selling
- Session 3 - Getting You Ready To Sell
- Session 4 - Developing Your Selling Skills
- Session 5 - Q&A On Closing The Sale
- Session 6 - Q&A On Handling Objections
- Session 7 - The Questions That Pros Ask
- Session 8 - Secrets From The Pros On Objections
- Session 9 - Ten Ways To Get A Commitment
- Session 10 - What To Do When They Say "No"
- Session 11 - Turn "NO" On The Lot Into "YES"
- Session 12 - Transitioning To The Paperwork
- Control Your Income: Follow Up & Prospecting ( 8 Chapters )
- Session 1 - Introduction
- Session 2 - General Information
- Session 3 - How To Prospect In Today's Market
- Session 4 - How To Prospect By Mail
- Session 5 - How To Prospect By Phone
- Session 6 - How To Prospect In Person
- Session 7 - Setting Up Your Follow Up System
- Session 8 - How To Follow Up Each Type Of Prospect
- The Quick and Easy Way to Build Your Business by Phone® ( 10 Chapters )
- Session 1 - Introduction
- Session 2 - Why The Telephone Is Critical To Your Success In Sales
- Session 3 - Phone Facts On The Different Types Of Prospects
- Session 4 - Your 5 Key Opportunity Areas For More Sales
- Session 5 - Getting Ready To Pick Up The Phone
- Session 6 - Your Basic Incoming Call Script
- Session 7 - Your Most Common Questions And Objections On The Phone
- Session 8 - Developing Your Responses For The Different Types Of Calls
- Session 9 - Outgoing Follow Up Calls
- Session 10 - How To Prospect By Phone
- NEW JVTN® CONTENT
- Money Maker Meetings ( 20 Chapters )
- Pick Just One Skill To Improve Right Now And Sell More
- Plan A or B??? Your Choice Determines Your Income
- Get More Trades NOW!
- The Demo: Set Yourself Up For More Sales
- Pick One: Justify Or Just-If-I
- Handling Their "Price" Questions
- The 4 Easiest Ways To Sell More Cars
- How To Turn More Shoppers Into Buyers
- Starting To See "Mini Deals"? Do This NOW!
- 3 Mistakes That Cost You Sales
- Change Your Mindset On This Or Miss Sales
- More Demos = More Write Ups = More Sales!
- 3 Steps To Handle Price Questions
- Where The Magic Happens: Presentations & Demonstrations
- Either/Or Questions to Help You Close
- "Seriously" = 5 More Deals Every Month!!!
- Win Sales Over Your Competition
- These First Few Words Set Up Your Sale
- Easy To Use “Action” Closes That Work!
- Get More Customers In Asking For YOU!
- Audio Sales Podcasts (77 Chapters)
- Don’t Give Up!
- Track & You’ll Find More Sales Opportunities
- How To Sell Your Service Department
- Ask Them This One Extra Question…
- Build “Repeat Customers” Into Your Day
- I’m New – Where Do I Start?
- ½ Of Something…
- The Demo – Your Best Selling Tool!
- How Can I Master Selling More Cars?
- An Easy Way To Build Rapport With Every Customer
- Who’s Your Real Competition?
- Balancing Your Day: Ups vs. Repeat Business
- The Quickest Way To Lose Sales This Week
- How To Prevent Buyer’s Remorse
- The Perfect Place To Work
- Even With Incentives & Rebates – Don’t Forget This...
- What’s Your Favorite Model To Sell?
- Topics added monthly
- Don't Forget: "Nothing Bad Happens"
- When To Use Their Name / Your Name
- Evaluate Yourself Honestly
- Handling Just Looking
- "Either/Or" Questions To Help You Sell
- The Maintenance Close
- Follow Up: Just Start!
- Isolate & Close More Sales
- Tips To Set Up PRICE!
- Ben Franklin Close
- New Car vs Trade-In Close
- Help Get The Bank To Buy It
- Long-Term Savings Close
- Tips On Getting A Write Up
- Watch For Positive Buying Signals
- Call Their Bluff
- They're All Buyers NOW!
- Set Appointments That Show
- Learn More About Your Customers & You'll Earn More
- Don't Blow It Now!
- An Easy Way To Make More Sales This Month
- Set Appointments That Show
- 3 Quick Tips To Sell More Now
- Convert Emails & Texts Into Sales
- In a Rut? On a Roll?
- Your Skills, Your Income
- Take Them ALL Seriously
- The ABCs Of Really Selling More Cars
- It Won't Work! My Customer Is Different...
- How To Go From Last To First
- Increase Closing Ratio
- Get More Write Ups
- Strategies On Selling To Truck Buyers
- No Inventory? Here's a Solution...
- 5 Ways To Have A Great Month
- How To Get More Premium Trades To Sell NOW!
- Do You Want To Make It To The Big Time?
- From 8 To Great!!!
- This Could Be The One Thing...
- L.T.R. = More Easy Sales
- Turn More Digital Leads Into Sales
- Quick Reminders To Sell More NOW!
- 3 Easy Ways To Sell More
- A 2-Day Class In 2 Minutes!
- If You Want to Get Better - Watch This!
- These 3 Questions = More Sales
- Pick 1 Off These Skills, Work On It...And You'll Sell More Cars!
- 2 Choices To Make The Big Bucks
- Presenting The Numbers To Your Customer
- Your Appointment Shows And Deliveries
- Easy Close For Price Objections
- The 4 Easiest Ways To Sell More Cars
- Closing: Keep It Simple You'll Sell More
- One Thing To Set More Appointments
- More Value = More Sales = A Bigger Paycheck
- Use The 10-80-10 Rule To Sell More
- Get The Most Out Of Every Day In Sales..."The Daily Dozen"
- 3 Steps To Handle Price Questions
- NEWLY ADDED: How To Handle “I'm in a hurry”
- Topics added monthly
- Set Goals, Track & Get Organized
- Course: Goal Setting For Salespeople: Manage Your Career In Sales (23 Chapters)
- Get a free copy of Joe's Goal Setting "Get Everything You Want - Goal Setting For Salespeople" Book
- Course: Potential: Can I Really Make $100K+ Every Year Selling Cars? (9 Chapters)
- Get a free copy of Joe's "Earn Over $100,000 Selling Cars Every Year" Book
- Audio: Go To Work To Work
- Course: (MPG) Monthly Planning Guide For Sales (20 Chapters)
- Free access to Joe's Online Calculators
- JVTN® Tracking Module - Daily tracking will increase sales, guaranteed!
- My Virtual Sales Assistant - All-in-one...use Joe's mini-CRM to manage your sold & unsold contacts and more.
- Get organized and order Joe's monthly planning guides from within JVTN®
- Sales Audio Tracks
- Audio Only - Course: Fast Start To Sell More Cars (25 Chapters)
- Audio Only - Course: Ask The Right Questions & Close More Sales (11 Chapters)
- Audio Only - Course: How To Sell More Cars Every Month (22 Chapters)
- Audio Only - Go To Work To Work (1 Chapter)
- Audio Only - Course: Skills You Need To Sell A Car To Your Next Customer (18 Chapters)